Effective Date: 30/05/2025

Last Updated: 30/05/2025

At Elevate Coaching, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and shop with us using WooCommerce.

 

Who We Are

Business Name: Elevate Coaching

Business Address: Laurel Hill, Castleblayney, Co. Monaghan, Ireland.

Email: info@elevate-coaching.ie 

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

 

What Personal Data We Collect

When you use our WooCommerce-powered store, we collect and store the following data:

 

Account & Order Data

• Full Name

• Email Address

• Shipping Address

• Billing Address

• Phone Number (if provided)

 

Payment Information

• Bank or card details (processed securely via third-party payment gateways such as Stripe or PayPal).

We do not store full card numbers on our servers.

 

Technical & Usage Data

• IP address

• Browser type and version

• Pages visited and time spent (if analytics are enabled)

• Cookies (see our Cookie Policy for more)

 

How We Use Your Data

We use your data for the following purposes:

• To process and fulfil your orders

• To send order updates and receipts

• To provide customer support

• To manage your account and preferences

• To improve our services and website performance

• To send marketing communications (if you have opted in)

 

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity – e.g., to fulfil your order

• Legal obligation – e.g., tax or fraud prevention

• Legitimate interests – e.g., analytics or business improvement

• Consent – for email marketing or optional cookies

 You can withdraw your consent at any time.

 

Who We Share Your Data With

We may share your data with:

• Payment processors – e.g., Stripe, PayPal

• Shipping providers – to deliver your order

• Hosting & IT services – to maintain our website

• Professional advisers – accountants, lawyers

• Government authorities – where legally required

We never sell your personal data.

 

How long do we keep your data?

 Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate or outdated data

• Request erasure of your data

• Restrict or object to processing

• Receive your data in portable format

• Withdraw consent at any time

• Lodge a complaint with the Data Protection Commission: www.dataprotection.ie

To exercise these rights, contact us at info@elevate-coaching.ie

 

WooCommerce-Specific Information

Our online store is powered by WooCommerce, which means:

• Your order data is stored in our WordPress database

• WooCommerce uses cookies to manage cart sessions and user logins

• Your checkout data is encrypted using HTTPS

We also use secure third-party plugins that follow GDPR best practices.

 

Cookies

We use cookies to:

• Remember your cart contents

• Track website performance (with your consent)

• Manage login sessions

See our full Cookie Policy for more details and how to manage your preferences.

 

Security Measures

We implement the following safeguards:

• SSL encryption (HTTPS)

• Secure payment gateways

• Regular updates and plugin maintenance

• Access controls and audit logs

 

Changes to This Policy

We may update this policy occasionally. All changes will be published on this page with the updated date. Please review it regularly to stay informed.

 

Contact Us

If you have any questions or concerns about this policy or your data, contact us at:

Email: info@elevate-coaching.ie

Business Address: Laurel Hill, Castleblayney, Co Monaghan, Ireland.